Vyhledejte lokalitu:
Vyhledejte si vaši novou práci:
Nabídky práce » » 1825823
L1/L2 Service Desk with German |NEW project|
nabídka práce
Informace o místě
Poznámka k místu:
Are you an experienced L1 Technical Supporter and you would like to grow and gain more technical IT experience?
Do you speak German and English?
Then apply right now, this position is perfect for experienced L1s who want to grow for L2 and more.
These will be your daily IT support responsibilities:
- Replying to questions: Hardware, software and network related
- Directly managing technical issues closely with the L2 Support
- Helping users to install their apps
- Troubleshooting
- Service Request management, User management
- Identification and documentation of technical issues
- Empathetic approach towards clients/internal employees and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback
Do you speak German and English?
Then apply right now, this position is perfect for experienced L1s who want to grow for L2 and more.
These will be your daily IT support responsibilities:
- Replying to questions: Hardware, software and network related
- Directly managing technical issues closely with the L2 Support
- Helping users to install their apps
- Troubleshooting
- Service Request management, User management
- Identification and documentation of technical issues
- Empathetic approach towards clients/internal employees and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback
Požadavky:
- Advanced level of spoken and written English (B2+/C1) and German (B2+)
- Energetic, dynamic and pro-active approach
- Communication, compassion and social skills are a must
- It is a plus to have a Degree in Computer Sciences or similar (not needed)
- Network security and anti-virus knowledge is an advantage (not needed)
- Energetic, dynamic and pro-active approach
- Communication, compassion and social skills are a must
- It is a plus to have a Degree in Computer Sciences or similar (not needed)
- Network security and anti-virus knowledge is an advantage (not needed)
Nabídka:
- 5 weeks of holidays
- 4 Sick days
- Meal vouchers
- Referral bonuses
- Multisport card
- Refreshment in the office
- Work on various projects
- Professional and personal development
- Developing of linguistic skills
- Competitive salary and many other interesting benefits
- 4 Sick days
- Meal vouchers
- Referral bonuses
- Multisport card
- Refreshment in the office
- Work on various projects
- Professional and personal development
- Developing of linguistic skills
- Competitive salary and many other interesting benefits
Vlastnosti volného místa
Plat:
55000 - 65000 Kč za měsíc
Pracoviště a kontakty
Firma:
Grafton Recruitment s.r.o.
Kontakt:
+420 724 404 353 | a.dvorak.407325203076@applications.grafton.cz
Další informace
Poslední změna:
29.4.2024
Pracovní portál nabídky práce online se Vám snaží nabízet denně aktualizované volná místa . Naše data korespondují s aktuální nabídkou úřadu práce . Není tedy pro hledání nových nabídek práce nutné chodit na pracovní úřad, stačí si pouze naše stránky přidat k oblíbeným položkám, a každé ráno si prohlédnout nové pracovní místa úřadu práce . Zaujme-li vás některé místo, naleznete vždy na konci výpisu detailu kontaktní informace o práci.
Pro inzerenty
Data pro nabídka práce online poskytuje Ministerstvo práce a sociálních věcí - MPSV a Dobraprace.cz. Data jsou aktualizována každý den. | © Nabídka práce online 2024 | Kontakt a ochrana osobních údajů
Data pro nabídka práce online poskytuje Ministerstvo práce a sociálních věcí - MPSV a Dobraprace.cz. Data jsou aktualizována každý den. | © Nabídka práce online 2024 | Kontakt a ochrana osobních údajů